Jim Hansen S Gateway Ford Sales — Car Repair in Grande Prairie

Reviews of Jim Hansen S Gateway Ford Sales

• Joseph

  Added 2016.07.03

  While taking the time to educate me on both my vehicle and payment options without feeling the pressure to buy..
• Isabella

  Added 2016.06.14

  Justin K.
• Brandon

  Added 2016.01.04

  We had two different vehicles that we were interested in for our daughter. Both were comparable in price, safety features and design. In fact, there may have been a couple features we preferred in the other vehicle at another dealership. However, our salesperson at Hansen, Billy Rodger, is the reason we purchased our Escape. He showed a genuine interest in our family and in our safety concerns with purchasing a vehicle for our 16 year old daughter. He was knowledgeable and friendly, and took the time to answer all of our questions. Ultimately, I appreciated his approach. He was not pushy or 'showy' in his sales pitch, but was still diligent about making a sale. He sent a text and email right after we left the dealership the first time. I appreciate people who are good at their jobs and show a genuine concern for the people they deal with.
• Aiden

  Added 2015.10.30

  Went to have my winter tires put on after going off the road. They had me wait in a nice lounge that was very accommodating. The service was not great by the end. Once my vehicle was finished o was lead to where you pay and told my vehicle was just out front. I went out (it was storming) and walked all around the front and the side of the building. My truck was not there. When I went back in to find out where it actually was I waited in line where people were paying. And a lady behind the desk asked how she could help. I asked where they actually put my truck because it was not out front. She didn't know. They guy who helped me earlier said it should be out front but I'm busy right now. Ha once they have your money service stops. I went back out with no help from them and found my truck over by the lbx building. Maybe the luxury of a customer lounge was nice but I'll stick to the real customer service of my usual small tire shop.
• Matthew

  Added 2015.09.24

  I was looking for a place that would take the stress of making a huge decision away and replace it with a fun and relaxed experience.
• Alexander

  Added 2014.02.08

  Well... If I could express my experience of buying my 1st truck.. I would simply say.......supercalifagilistic....
• Gavin

  Added 2013.12.12

  Thank you April and Mark..
• Anthony

  Added 2013.11.04

  We had a trip planned on Friday last week and when I woke up Thursday morning my truck would not start. I called Ford Roadside and they let me know that it would be approximately 5 hrs before they would be able to tow my truck into Hansen Ford. I told my wife to cancel the trip and assumed i'd be picking up my truck sometime next week. My truck arrived at Hansen approximately 2:30 pm Thursday( They had called and told me it had arrived.) I spoke with Brad in their service department and told him what we had planned and we had cancelled ETC. He advised me he would do all he could to get my truck done for us before closing. Not only was this a shock to hear,it was even a bigger shock when he called at 4:59 pm and told me truck was ready for pick-up! This has been an excellent experience for us and one we very much appreciated, our weekend was saved, I will recommend Hansen Ford service to everyone. Thank you from my family, you guys really went above and beyond.
• Luke

  Added 2013.04.14

  I would recommend coming here for all you vehicle needs..
• Logan

  Added 2013.04.05

  We had a fantastic experience with Hansen Ford and our salesman Nick McAleney. This is the 3rd vehicle we have purchased from them, and they have all been great trucks. Nick was a super helpful and knowledgeable salesman. He answered all my questions or found answers in a timely manner. I had very specific features I wanted in a truck, without paying for a lot of other extras that weren't important to me. Nick spent time researching to find a perfect match. When we picked up the truck he did a very thorough run down of all the many features, and did a great job explaining how they all work. I definitely recommend Nick to anyone looking for a friendly, knowledgeable salesman who doesn't try to push for a quick decision. Morgan in finance was also very helpful and got us on the road quickly.